About Us

About Us

Since 2019, ROANEnet (roanenet.org), a non-profit 501c3 all-volunteer-run organization, has provided digital skills training, free digital devices and advocated for affordable, robust, and reliable high-speed internet access. We do this to improve the quality of life in East Tennessee through technology.

Who We Serve

  • Empowering Low-Income Families: To date, we have donated over 1,000 refurbished computers to help ensure that essential digital tools are accessible to all.
  • Aging Gracefully With Technology: Customized digital literacy sessions for seniors offer pathways to staying connected, informed, and engaged with the world.
  • Supporting Our Veterans: We offer specialized digital literacy training to veterans, helping them access crucial online benefits and services.
  • Accessibility For All: Our programs offer adaptive technology and specialized support to individuals with disabilities.
  • Fresh Starts Through Digital Literacy: Our initiatives offer justice-involved individuals essential digital skills for reintegration, lighting the path to a confident and secure future in the digital landscape.

Join Us in Our Mission

At ROANEnet, every individual in East TN deserves the opportunity to be part of the digital world. Our work is more than just providing technology; it’s about opening up a world of possibilities, breaking down barriers, and building a connected, empowered community.

Be a part of this transformative journey. Whether you’re seeking to enhance your digital skills, looking to volunteer, or wish to support our cause, your involvement makes a world of difference. Contact Us to learn how you can help bridge the digital divide in East TN, one connection at a time.

Donate Your Tech

To drop off electronic donations, please review our Donate Tech page for instructions.

Roanenet Digital Lab

ROANEnet Digital Lab serves as a digital literacy and skills training hub, providing access to computers, internet connectivity, and educational resources. Located in Roane County, TN, the Digital Lab offers a safe and welcoming environment where volunteers can learn, explore, and engage with technology.

ROANEnet Digital Lab – 1807 Roane State Hwy, Suite 2, Harriman, TN 37748
Hours By Appointment Only
Contact Us to make an appointment to visit

Our Alliance Partners

Patterson’s Home Appliances
Harriman, TN
Harriman Utility Board (HUB)
Harriman, TN
United Way Roane County
Harriman, TN
Morrison Hill Christian Church
Kingston, TN
Technical support for ROANEnet and its donated computers is provided by Rockwood Samaritan which also provides free computer repair services and ad hoc training to the Roane County communityTellico Village Computer Users Club (TVCUC)
Loudon, TN
Roane County Schools
Kingston, TN
Proverbs31 Finishing School
Harriman, TN
Loudon County Senior Center
Loudon, TN
KUMC Clothes Closet
Kingston, TN
Rial’s Recycling
Sweetwater, TN
National Digital Inclusion Alliance (NDIA)
PCs For PeopleDigitunityTech Goes Home
Chattanooga, TN
Rockwood Public Library
Rockwood, TN
Mid-East Community Action Agency (MECAA)
Harriman, TN
Oliver Spring Historical Society, Oliver Springs, TN
Luminary Church,
Kingston, TN
Oak Ridge Public Libary,
Oak Ridge, TN
Crossville Public Library
Crossville, TN
Rockhouse Ministries
Spring City, TN
UT Extension Office
Harriman, TN
Harriman Municipal
Harriman, TN
Comcast FoundationsAT&T FoundationsVolunteer Energy Cooperative (VEC)
TNECD

Community Impact

Digital Inclusion 101

DEFINITIONS
Digital Inclusion
Digital Inclusion refers to the activities necessary to ensure that all individuals and communities, including the most disadvantaged, have access to and use of Information and Communication Technologies (ICTs).  This includes 5 elements: 1) affordable, robust broadband internet service; 2) internet-enabled devices that meet the needs of the user; 3) access to digital literacy training; 4) quality technical support; and 5) applications and online content designed to enable and encourage self-sufficiency, participation, and collaboration. Digital Inclusion must evolve as technology advances. Digital Inclusion requires intentional strategies and investments to reduce and eliminate historical, institutional, and structural barriers to access and use technology.

Digital Equity
Digital Equity is a condition in which all individuals and communities have the information technology capacity needed for full participation in our society, democracy, and economy.  Digital Equity is necessary for civic and cultural participation, employment, lifelong learning, and access to essential services.

Digital Literacy
NDIA recommends the American Library Association’s definition of Digital Literacy via their Digital Literacy Taskforce: Digital Literacy is the ability to use information and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills.

Broadband Adoption: Rhinesmith, Colin. “Digital Inclusion and Meaningful Broadband Adoption Initiatives.” Evanston, IL: Benton Foundation, January 2016. benton.org/broadband-inclusion-adoption-report

Broadband adoption has traditionally been defined as residential subscribership to high-speed Internet access. But for those in the field working to increase the digital capacity of communities, broadband adoption is daily access to the Internet:

  • At speeds, quality, and capacity necessary to accomplish common tasks
  • With the digital skills necessary to participate online
  • On a personal device and secure convenient network